FAQs
What is your return and exchange policy?
What is your return and exchange policy?
We offer a 30-day hassle-free return and exchange policy. If you're not satisfied with your purchase, contact our customer support team to initiate a return or exchange.
Do you offer worldwide shipping?
Do you offer worldwide shipping?
Yes, we provide worldwide shipping to ensure you can enjoy our products no matter where you are. Shipping times and costs vary depending on your location.
How long will it take for my order to arrive?
How long will it take for my order to arrive?
Delivery times vary by location. Typically, orders are processed within 1-2 business days and shipping can take 3-10 business days depending on your region. You’ll receive tracking information as soon as your order is shipped.
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options such as Apple Pay. All transactions are encrypted for your safety.
Who can I contact for further assistance?
Who can I contact for further assistance?
For any questions or assistance, feel free to contact our customer support team at help@lucafiorelli.com. We’re here to help!